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If you have a question, feedback, correction request, or concern about our health and medicine content, you can contact us by email.
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What You Can Contact Us About
You may contact RxZest for:
- General website questions
- Content feedback
- Correction requests
- Outdated medicine information
- Editorial concerns
- Medical review concerns
- Business or partnership enquiries
- Technical issues with the website
Medical Advice Notice
RxZest does not provide personal medical advice, diagnosis, or treatment by email.
Please do not send personal medical records, prescriptions, private health information, or urgent medical questions through email.
If you have a question about your medicine, symptoms, or health condition, speak to a qualified doctor, pharmacist, nurse, or other healthcare professional.
Emergency Notice
If you are experiencing a medical emergency, do not wait for an email response.
Seek urgent medical help immediately if you have symptoms such as:
- Difficulty breathing
- Chest pain
- Severe allergic reaction
- Swelling of the face, lips, tongue, or throat
- Severe dizziness or fainting
- Signs of overdose
- Confusion or severe drowsiness
- Severe or worsening symptoms after taking medicine
In an emergency, contact your local emergency medical services or go to the nearest hospital emergency department.
Response Time
We aim to review messages as soon as reasonably possible. Response times may vary depending on the type of enquiry and the number of messages we receive.
Our Commitment
RxZest welcomes feedback that helps us improve the accuracy, clarity, safety, and usefulness of our content for South African readers.